Dwight Towers recently blogged this quote from a book we've both been reading: When we complain about what someone is doing that annoys us, we are really not complaining about him at all. We are complaining about our own character. We make a fuss about what he is doing, but that is useless as he will probably keep right on doing it. Instead of being annoyed about what he is doing, we ought to be more interested in finding out the answer to a vital question: